GHOST / COMPETITIVE INTELLIGENCE

SEE WHAT YOUR COMPETITORS DO WITH THE SAME OPPORTUNITY.

SEE WHAT YOUR COMPETITORS DO WITH THE SAME OPPORTUNITY.

GHOST sends equivalent commercial intent through your business and a direct competitive set, then reconstructs the buyer journey to reveal meaningful gaps, advantages and differences in commercial execution.

RUN GHOST ON MY BUSINESS

WHAT GHOST OBSERVES

THE FULL BUYER JOURNEY, MADE VISIBLE.

Access & Responsiveness

How quickly and easily a legitimate prospect receives meaningful human attention.

Access & Responsiveness

How quickly and easily a legitimate prospect receives meaningful human attention.

Customer Engagement

Whether the representative actually discovers what matters to the buyer.

Customer Engagement

Whether the representative actually discovers what matters to the buyer.

Expertise & Trust

Whether the interaction increases confidence in the business and recommendation.

Expertise & Trust

Whether the interaction increases confidence in the business and recommendation.

Value Communication

Whether the business explains why its offering is worth choosing.

Value Communication

Whether the business explains why its offering is worth choosing.

Sales Progression

Whether the buyer receives a clear, specific and natural path forward.

Sales Progression

Whether the buyer receives a clear, specific and natural path forward.

Follow-Up

Whether the opportunity continues to be pursued after the initial interaction.

Follow-Up

Whether the opportunity continues to be pursued after the initial interaction.

THE OPPORTUNITY

THE SAME LEAD CAN PRODUCE VERY DIFFERENT OUTCOMES.

When equivalent commercial intent enters multiple businesses, the differences become visible. Response speed, discovery, expertise, value communication, progression and follow-up can change which business earns the customer — even when the underlying products or services are similar.

GHOST / CUSTOMER INTELLIGENCE

SERVICES

Customer Experience Audit

Sales Process Audit

Competitive Intelligence

INDUSTRIES

Automotive Protection

Dealerships

Med Spas & Aesthetics

Home Services & Remodeling

Private Clubs & Venues

Specialty Retail

CONFIDENTIAL • 2026