GHOST / AESTHETICS

SEE HOW YOUR PRACTICE HANDLES THE NEXT HIGH-INTENT INQUIRY.

SEE HOW YOUR PRACTICE HANDLES THE NEXT HIGH-INTENT INQUIRY.

GHOST tests how prospective clients experience your inquiry, consultation and follow-up process compared with direct alternatives.

RUN GHOST ON MY BUSINESS

WHAT GHOST OBSERVES

THE FULL BUYER JOURNEY, MADE VISIBLE.

Access & Responsiveness

How quickly and easily a legitimate prospect receives meaningful human attention.

Access & Responsiveness

How quickly and easily a legitimate prospect receives meaningful human attention.

Customer Engagement

Whether the representative actually discovers what matters to the buyer.

Customer Engagement

Whether the representative actually discovers what matters to the buyer.

Expertise & Trust

Whether the interaction increases confidence in the business and recommendation.

Expertise & Trust

Whether the interaction increases confidence in the business and recommendation.

Value Communication

Whether the business explains why its offering is worth choosing.

Value Communication

Whether the business explains why its offering is worth choosing.

Sales Progression

Whether the buyer receives a clear, specific and natural path forward.

Sales Progression

Whether the buyer receives a clear, specific and natural path forward.

Follow-Up

Whether the opportunity continues to be pursued after the initial interaction.

Follow-Up

Whether the opportunity continues to be pursued after the initial interaction.

THE OPPORTUNITY

THE TREATMENT MAY BE PREMIUM. THE EXPERIENCE SHOULD FEEL THAT WAY.

A high-intent aesthetics client is rarely comparing treatment names alone. They are evaluating trust, responsiveness, consultation quality, expertise, pricing clarity, confidence, convenience, and whether the practice gives them a compelling reason to move forward.

GHOST / CUSTOMER INTELLIGENCE

SERVICES

Customer Experience Audit

Sales Process Audit

Competitive Intelligence

INDUSTRIES

Automotive Protection

Dealerships

Med Spas & Aesthetics

Home Services & Remodeling

Private Clubs & Venues

Specialty Retail

CONFIDENTIAL • 2026